Author: Cyrus Pari

I am a marketing professional

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The Invisible Target: How Small Online Retailers Can Outsmart Sophisticated Fraudsters

Small e-commerce merchants are becoming prime targets for sophisticated fraud attacks despite many believing they’re too insignificant to attract cybe [...]

How Big Tech’s Legal Shakeup Could Redefine Retail Strategy

The digital advertising world is under pressure — and not just from changing consumer behavior or rising acquisition costs. The real shakeup is happen [...]

Retail’s Turning Point: Why Now is the Time to Start Listening to Customers in Real Time

If you’re in retail, here’s a wake-up call you can’t afford to ignore: customer satisfaction peaks at 8 a.m. However, by 7 p.m., it’s in steep decline [...]

Total Retail Tech 2025: Connecting Retail Technology and Marketing

Simply put, Total Retail Tech brings the right people together for the right conversations. By matching like-minded retail executives, Total Retail Te [...]

Macy’s to Raise Prices Due to Tariffs

Macy’s cut its full-year profit guidance on Wednesday despite higher-than-expected quarterly earnings, saying in a news release it would hike prices t [...]

The Data Behind the Deal: How Leading Retailers Are Rethinking Site Selection

Historically, retail success has always hinged on location. However, as technology continues to evolve and the marketplace becomes more competitive th [...]

Why Personalization is the Key to Winning Over Gen Z Shoppers

Today’s younger shoppers expect more than just a product. They want an experience tailored to their preferences and values. Personalization has become [...]

Beyond the Brief: How Agencies Drive Strategic Growth for Retailers

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Megan McDonagh, chief marketing officer at Wpromote, a top indepe [...]

15 Best Practices for Improving Call Center Customer Service

A call center is vital to an organization’s relationship with its customers. For many businesses, it serves as the primary touchpoint for customer int [...]

The Future of Retail in a Circular World

In today’s economic environment, retailers have the ever-growing challenge of competing for consumer dollars while still attempting to maintain a prof [...]
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