Category: Retail News
How Retailers Can Make B2B Buying Easier
B2B retail differs from consumer commerce by more than cart size. The expectations around payment, invoicing and account management are different in w [...]
How AI Agents Are Reshaping the Future of Retail
The way customers shop is undergoing the most fundamental transformation in over a generation. Instead of manually comparing endless options, consumer [...]
Is Your Commerce Stack Readable, Actionable, and Trustworthy for AI?
Change can be incremental, as in the cautionary “boiling frog” tale where a gradual rise in temperature leads to an unfortunate demise before the frog [...]
Why Marketplace Growth is Becoming an Operations Problem, Not a Marketing Problem
For years, marketplace growth was largely viewed through a listing and marketing lens. Brands focused on ensuring listings were live, keyword optimiza [...]
Walmart Deals to Overlap Both Amazon and Target Sales Events
Walmart on Tuesday announced the return of Walmart Deals, a weeklong savings event designed to help customers save big on the items they want most thi [...]
The Rise of Support Abandonment: How AI is Reshaping Retail CX Before the First Touchpoint
Retailers are laser-focused on cart abandonment, but there’s an invisible (and more costly) threat surfacing: support abandonment. When facing stressf [...]
When Customers Stop Answering: How Retail Can Reclaim the Voice Channel
From one-click purchases to door-to-door same-day delivery, retail has led the charge in convenience. But even as retailers perfect their omnichannel [...]
Retail’s Shift From Campaigns to Continuous Decisioning
Retailers don’t have an artificial intelligence problem. They have a decision-making problem. After years of investing heavily in AI, many retailers e [...]
Retail Sales Grew Again in May
Retail sales rose for the eighth consecutive month in May despite high gas prices and ongoing inflation, according to the CNBC/NRF Retail Monitor, pow [...]
How Alexa for Shopping Impacts Marketers
Amazon.com is retiring its artificial intelligence assistant Rufus and replacing it with a new version of Alexa for Shopping, an agentic AI tool desig [...]