Category: Retail News
Buying Media in the Age of Slop
Merriam-Webster has announced “slop” as its word of the year. The organization defined slop as “digital content of low quality that is produced usuall [...]
Why Retail Fraud Prevention Requires Thinking Like a Fraudster
One of the biggest misconceptions in fraud prevention is that it’s a purely technical challenge. The most effective fraud fighters rely on more than b [...]
Macy’s Posts Strongest Q1 Growth in 4 Years
Macy’s posted its strongest fiscal first-quarter comparable sales performance in four years on Wednesday, as the legacy department store’s turnaround [...]
Perpetual Inventory Intelligence: The Retail Operating Model That’s Quietly Replacing the Count
Most retailers still think of RFID as a counting tool. The ones gaining ground have figured out it’s something else entirely. I’ve spent the better pa [...]
Perfecting the Post-Purchase Customer Journey Through Secure Communications
While overall customer satisfaction scores in the retail sector are improving steadily year-over-year, recent data reveals that only 23 percent of cus [...]
Your Next Customer Might Be AI; Is Your Store Ready to Be Quoted?
More shoppers are starting their buying journey by asking an artificial intelligence assistant instead of typing into a search bar. They ask ChatGPT w [...]
The Free, Organic Myth: What Retail Marketers Keep Getting Wrong About Customer Acquisition Costs
There’s a belief embedded in retail marketing culture that organic traffic is essentially free. It shows up in merchant budget presentations, agency p [...]
How AI is Moving CPG Monetization to the Point of Decision
For decades, promotions have been set in advance. Brands plan offers, retailers load them, and shoppers either see them or don’t. The structure leaves [...]
AI in Retail: How it’s Being Used, Where Trust is Falling Short, and What Retailers Can Do About It
Artificial intelligence is changing how customers shop, with AI-driven e-commerce sales estimated to be over $144 billion by 2029. Now, retailers are [...]
Amazon Announces 2026 Prime Day Dates
Amazon.com announced Monday that its annual Prime Day event will return June 23–26, bringing millions of exclusive deals to Prime members across more [...]