Category: Retail News
Why Subscription Growth Breaks After Acquisition … and How Retailers Can Fix it
A steady stream of new customers keeps revenue moving even as earlier customers fail to convert into repeat buyers. However, over time the imbalance b [...]
Apple Names Successor to CEO Tim Cook
Apple said on Monday that John Ternus is succeeding Tim Cook as CEO, with Cook assuming the role of executive chairman on Sept. 1. Ternus, a senior vi [...]
Retail’s War on Self-Checkout Misses Where Theft Actually Happens
Retail’s retreat from self-checkout (SCO) is swift and highly visible as major chains are aggressively scaling back lanes. Even local governments are [...]
As Agentic AI Usage Skyrockets, Retailers Face New Challenges and Risks
Artificial intelligence-driven traffic to U.S. retail websites increased 4,700 percent in 2025. Retailers that have developed an agentic AI digital co [...]
The $90 Jacket That Isn’t There: Retail’s Spring/Summer Inventory Problem
After attending NRF Big Show earlier this year and EuroShop more recently, it’s clear that retailers aren’t short of ideas. They’re focused on what ac [...]
Shoe Retailer Allbirds Rebrands to Become AI Company
Allbirds, known for its eco-friendly shoes before losing its valuation and closing all full-priced stores, announced this week it was pivoting to beco [...]
Retail Technology Has a Speed Problem, Not a Scale Problem
The retail industry spent the past decade building big. Scale was every CIO’s mantra — massive systems designed to support millions of users and petab [...]
Stop Waiting for Insights. Build the System That Produces Them
“We centralized our data. Where are the insights?” I hear this from marketing leaders every week. They thought bringing all of their data together wo [...]
Listening, Adapting and Earning Loyalty: How Retailers Can Win Customers in a More Intentional Economy
The 2025 holiday season may be behind us, but the pressures that shaped it like persistent inflation, cautious consumer sentiment, and shifting expect [...]
Sourcing Without Borders, But Not Without Barriers
If there’s anything consistent when it comes to global trade at present, it is its constant inconsistencies. Global sourcing is entering a new phase d [...]