Category: Retail News
Delivery is Increasingly Becoming the Decision
It’s a Tuesday in October, and a shopper has a wedding on Saturday. She’s found the dress twice — once at the boutique label she’s been following on I [...]
The CFO is Becoming Marketing’s Most Important Customer
Marketing is one of the largest and most variable investments on a brand’s P&L. Yet finance often has less confidence in the numbers behind it tha [...]
Marketplace Trust Can’t Be a One-Time Check Anymore
Marketplaces have spent a decade making participation intuitive and inviting. Sellers can list products or services in minutes and get paid quickly. B [...]
Free Shipping Still Wins Shoppers, But Retailers Are Paying More for it
Free shipping remains one of e-commerce’s strongest customer incentives, but the economics behind it are becoming harder to sustain. Deloitte found th [...]
The Store is Becoming a Stage: How Experiential Marketing is Creating New Value for Retailers
For years, retailers have focused on optimizing the physical store around one primary objective: the transaction. Where products are placed, how custo [...]
Costco Expands Ultra-Fast Delivery Through DoorDash, Uber Partnerships
Costco is expanding its same-day delivery network as it looks to grow e-commerce sales and compete with retailers such as Walmart and Target. The reta [...]
AI Finds Customers. Delivery Decides if You Keep Them
Artificial intelligence is excellent at introducing shoppers to new retailers. It’s far less forgiving when those retailers break their delivery promi [...]
A Recap of 2026 Total Retail Tech
Total Retail Tech took place Sept. 14-16 in Dallas. The event brought select retail executives who oversee technology and marketing strategy together [...]
Merchandising in the Age of AI: From Insight to Action
Join us for an interactive discussion on how leading retailers are using AI to transform merchandising. We'll explore today's biggest merchandising ch [...]
How Organic Apparel Brand Pact is Navigating the International E-Commerce Market
In episode 516 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Drew Cook, president of organic, sustainable apparel brand Pact, and Matth [...]