Category: Retail News

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The Return You Can Predict Before it Ships

Most retailers treat a return as something that starts when the package comes back. By then, the sale is booked, the item has shipped, and the only qu [...]

Closing the Retail AI Trust Gap: Why Transparency and Control Matter More Than Ever

The holiday shopping rush is right around the corner, and retailers are cementing their digital strategies to win over new customers, maintain loyal s [...]

AI is Changing Shopping. Execution Will Determine Who Wins

For years, digital commerce was built around a simple assumption: people search, compare and decide. Businesses optimized every part of that journey, [...]

Winning in the AI Era Without Losing the Human Experience | Total Retail Tech 2026

Nearly every leader is holding two feelings at once: genuine excitement about what artificial intelligence can unlock, and a nagging sense that their [...]

Best Buy Launches New Gaming Hub to Tap Into Growing Cohort of Gamers

Best Buy is launching a new gaming experience for customers as it leans into the fast-growing business, reports CNBC. The new experience features gami [...]

Welcome to the New Peak Season Logistics Battleground: Decision Speed

If there’s one thing warehouses don’t lack, it’s data. In fact, e-commerce giants such as Amazon.com ingest upward of 50 million data points per week. [...]

Why Businesses Should Get Their Holiday Marketing in Place Early

Every year, small business owners spend September and October telling themselves they have plenty of time before the holidays, yet wake up in mid-Nove [...]

Are You Built for the 3 Shelves of Modern Retail?

Imagine a shopper standing in a physical retail aisle. In the span of two minutes, they flip open a mobile app to check a digital product page, then h [...]

Walmart Announces Discounted Joint Membership With Sam’s Club

Walmart on Tuesday announced a new joint membership combining its namesake chain and its subsidiary Sam’s Club, as the retailer leans further into con [...]

Winning Back the Customers Your Loyalty App Lost

Retailers tend to judge loyalty success by penetration, which measures the share of transactions tied to a member account. It’s an easy number to repo [...]
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