Category: Retail News
How to Optimize Your Email Flows for Incremental Revenue
Most brands already know that email flows outperform campaign sends. However, knowing that flows work and knowing how to consistently grow revenue fro [...]
Keurig Dr Pepper Creates ‘Raving Fans’ Via Connected Data
In episode 510 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Drew Panayiotou, chief marketing and innovation officer at Keurig Dr Peppe [...]
Bed Bath & Beyond Will Accept Decades-Old Coupons in its Return
Bed Bath & Beyond, the home goods dealer that re-emerged in the fall of 2025 after its 2023 bankruptcy under parent company Beyond, Inc., is askin [...]
Why Unified B2B Commerce Platforms Are Replacing Fragmented Legacy Systems
Today, B2B commerce teams rely on a patchwork of ERP platforms, spreadsheets, and separate order and inventory tools to run daily operations. Each sys [...]
Dear AI, We Need to Talk: Hundreds of Retail Pros Say What They Really Think
We didn’t set up the typical booth at this year’s Shoptalk. Instead, we brought an artificial intelligence confessional. On one side was a wall of col [...]
Rethinking Segmentation for a More Fluid Consumer Reality
For decades, social class has been a useful shorthand for understanding consumers. Income, occupation, and geography have been used as proxies for pur [...]
US Supreme Court Rejects Macy’s Challenge Over Compensating Fired Strikers
The U.S. Supreme Court declined on Monday to hear a challenge by Macy’s to a National Labor Relations Board (NLRB) decision requiring the retailer to [...]
Add-to-Cart is a Vanity Metric. Here’s What Brands Should Measure Instead
Retail media ad spend in the U.S. is forecast to hit $71.09 billion in 2026, according to EMARKETER. Yet despite the innovation happening in the chann [...]
The World Cup Effect: Why US Supply Chains Will Be Tested Beyond Planning
As the United States hosts the World Cup, retailers, manufacturers, and logistics providers are positioning inventory, labor, and fulfillment capacity [...]
The Handoff Problem: Where AI Stops and Human Research Starts in Retail
The research team of a Fortune 500 skincare brand tested the same question two ways. First, a panel of synthetic respondents answered what could be im [...]