Author: Cyrus Pari
I am a marketing professional
What Retailers Need to Know About Surveillance Pricing
Companies that use customer data to adjust the prices shoppers see, whether online or in-store, should know that regulators are paying attention and t [...]
GameStop Makes Surprise Offer to Acquire eBay
GameStop announced Sunday that it has made an unsolicited, nonbinding offer to acquire eBay for $125 per share in a cash-and-stock deal, valuing the e [...]
Why Technology Adoption Fails in Retail and How Leaders Fix it
The top reason technology fails in retail has nothing to do with the technology. Retailers are deploying increasingly sophisticated artificial intelli [...]
The Convenience Trap and Why Retail Fraud Has Outgrown Checkout
Retailers have spent years competing on convenience — one-click checkouts; frictionless returns; auto-applied promotions; instant buy now, pay later ( [...]
What Does Declining Traffic Mean for the Future of Search?
Every day, thousands of people are searching and reading about your company. About your team’s expertise. Learning from guides and marketing collatera [...]
Amazon Business now delivers fresh groceries to businesses in more than 2,300 cities
Business customers can order fresh produce, dairy, baked goods, and frozen food alongside everyday essentials—all in one cart with Same-Day Delivery. [...]
How Digital Humans Are Transforming Frontline Retail Training
Retail has always been a human-centered business. Every sale, return, upsell and resolution depends on an employee’s ability to read emotion, respond [...]
How is AI Changing Retail Strategy Now?
Artificial intelligence in retail, especially agentic AI, first seemed to promise a leap forward in customer experience. In 2026, though, AI is likely [...]
In the Age of AI, Trust is an E-Commerce Merchant’s Most Valuable Asset
New research suggests that e-commerce fraud rates will increase dramatically over the next several years, growing 141 percent between today and 2029. [...]
Why Retail’s Next AI Breakthrough May Come From Convenience Stores
For the past two years, much of the retail artificial intelligence conversation has centered on e-commerce — personalization, chatbots and, increasing [...]