Author: Cyrus Pari
I am a marketing professional
lululemon CEO Heidi O’Neill Overhauls Leadership Team
lululemon CEO Heidi O’Neill is marking her first month on the job with a slew of leadership changes she says will make the business even more competit [...]
Black Friday Isn’t Where Holiday Shopping Starts Anymore. It’s Where Brands Find Out if They Already Won
Black Friday Cyber Monday (BFCM) still commands enormous attention from retailers and shoppers. But increasingly, it’s less the start of the holiday s [...]
Kearney Partner Katherine Black on Separating Hype From Meaningful AI Change
As a leading management consulting firm, Kearney has the foresight to anticipate change. Katherine Black, partner and Americas lead, grocery and retai [...]
Your Inventory Count is Accurate. So Why Can’t Anyone Find the Stock?
Most of us have waited in a store while an associate goes to check the stock in the back. Sometimes they return with the exact item you want and other [...]
Don’t Just Get Recommended by AI. Earn its Trust
For decades, retailers have optimized commerce experiences for human shoppers. However, the next era of e-commerce will require retailers to make thei [...]
Ask This Question When Investing in an AI-Powered Retail Operations Platform
Retail is the most complex it’s ever been and a multitude of factors have pushed business leaders to prioritize artificial intelligence implementation [...]
Human Creativity and AI Within Marketing
Can artificial intelligence replace your human marketing team? If you’re a business leader trying to figure out how to do more with less, you’ve proba [...]
Walmart Pushes Back Against Dynamic Pricing Allegations
Walmart is doubling down on its pledge not to use AI, customer data or digital shelf labels to set personalized prices for its shoppers. In a public l [...]
Prime Big Deal Days 2026 ends tonight: 200 of the best deals to shop now
Prime Big Deal Days ends tonight at 11:59 p.m. PDT (2:59 a.m. EDT Thursday). From tech and toys to kitchen, beauty, and fall fashion, here are the top [...]
E-Commerce Helps Amazon And Walmart Pull Ahead In US Retail
Get key findings from Forrester’s recently published US Retail Competition Tracker, 2026, which analyzes the retail and e-commerce performance of 60 l [...]