Author: Cyrus Pari
I am a marketing professional
3 Ways CPGs Can Attract AI Shopping Agents
Attracting artificial intelligence shopping agents boils down to following the “know your customer” maxim while turning it on its head. You must know [...]
Retail’s New Customer Isn’t Human, and it’s Changing the Way Brands Get Seen
Artificial intelligence has shifted from assistant to executor, now independently acting on behalf of consumers. Retailers are entering a new landscap [...]
AI Just Got the Keys to the Cash Register
OpenAI and Stripe just connected chat and checkout. Inside ChatGPT, users can now purchase products directly from Etsy sellers, with Shopify to follow [...]
Inside Ashley’s Plan to Launch AI Home Shopping
In episode 501 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Nick Lezin, senior vice president of e-commerce and marketing at Ashley, a [...]
Lowe’s Cuts 600 Corporate and Support Jobs to Focus on Store Employees
Lowe’s has cut approximately 600 corporate and support roles, impacting less than 1 percent of its total workforce. The move is aimed at strengthening [...]
Intelligent Agents Are Reshaping How Consumers Shop and What Retailers Must Do Next
Online shopping is undergoing a fundamental shift. What was once a linear journey (search, compare, check out) is becoming something far more dynamic, [...]
Your Retail Media Network Isn’t a Network — and What to Do About it
Retail media is having its gold-rush moment. Nearly every retailer now claims to operate a “retail media network.” The enthusiasm is understandable. M [...]
Automate, Augment, Simulate: How Retailers Are Building Resilient Supply Chains for 2026
Retail supply chains are under sustained pressure from labor shortages, rising costs, and increasing customer expectations. What were once temporary d [...]
Amazon Stores CEO reveals what he learned from Jeff Bezos about building company culture
Amazon’s new podcast, 'Learn and Be Curious with Doug Herrington,' explores how the company builds and innovates on behalf of customers while preservi [...]
Estée Lauder Sues Walmart for Suspected Counterfeit Products
Estée Lauder is suing Walmart, alleging it sold counterfeit beauty products with fake company trademarks on its website, according to a federal lawsui [...]