Category: Retail News
What Does Declining Traffic Mean for the Future of Search?
Every day, thousands of people are searching and reading about your company. About your team’s expertise. Learning from guides and marketing collatera [...]
How Digital Humans Are Transforming Frontline Retail Training
Retail has always been a human-centered business. Every sale, return, upsell and resolution depends on an employee’s ability to read emotion, respond [...]
How is AI Changing Retail Strategy Now?
Artificial intelligence in retail, especially agentic AI, first seemed to promise a leap forward in customer experience. In 2026, though, AI is likely [...]
In the Age of AI, Trust is an E-Commerce Merchant’s Most Valuable Asset
New research suggests that e-commerce fraud rates will increase dramatically over the next several years, growing 141 percent between today and 2029. [...]
Why Retail’s Next AI Breakthrough May Come From Convenience Stores
For the past two years, much of the retail artificial intelligence conversation has centered on e-commerce — personalization, chatbots and, increasing [...]
Getting Ready for the World of Agentic Commerce: What Businesses Need to Know
We’re moving rapidly into the era of agentic commerce — a shift in which AI-powered digital agents shop, compare, and purchase on behalf of consumers, [...]
Carter’s Names Build-A-Bear Vet its New CEO
Carter’s announced that Sharon Price John, a veteran children’s consumer and retail executive, will become chief executive officer and president and j [...]
H&M Debuts on Nordstrom Marketplace
H&M launched on Tuesday on Nordstrom Marketplace, expanding the brand’s reach and marking its first launch on a curated retail marketplace in the [...]
Why the Next Era of Commerce Media is a Human Challenge
For years, the conversation around commerce media has been dominated by technology and data. The industry has obsessed over the fixtures, including th [...]
AI Shopping Creates an Opportunity for Retailers to Reimagine the New Storefront
Something strange is happening in e-commerce. Consumer spending is up. Online time is up. Yet traffic to major retail websites is declining. The answe [...]