Category: Retail News
How Alexa for Shopping Impacts Marketers
Amazon.com is retiring its artificial intelligence assistant Rufus and replacing it with a new version of Alexa for Shopping, an agentic AI tool desig [...]
How A Retailer-First Approach is Fueling Simon G. Fine Jewelry’s Legacy Growth
In episode 508 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Zaven “Zee” Ghanimian, CEO, and Brooke Brinkman Ghanimian, chief operating [...]
Consumers Are Trading Clothing Purchases for Trips to the Gas Station
The economic impact of the Iran war has hit American consumers in a highly visible way as gas inflation is creating a new spending crisis for retail a [...]
Saks Global Gets Court Approval for Bankruptcy Restructuring
Saks Global received court approval for its bankruptcy restructuring on Friday, clearing the luxury retailer to exit from Chapter 11 with a smaller s [...]
Buying Media in the Age of Slop
Merriam-Webster has announced “slop” as its word of the year. The organization defined slop as “digital content of low quality that is produced usuall [...]
Why Retail Fraud Prevention Requires Thinking Like a Fraudster
One of the biggest misconceptions in fraud prevention is that it’s a purely technical challenge. The most effective fraud fighters rely on more than b [...]
Macy’s Posts Strongest Q1 Growth in 4 Years
Macy’s posted its strongest fiscal first-quarter comparable sales performance in four years on Wednesday, as the legacy department store’s turnaround [...]
Perpetual Inventory Intelligence: The Retail Operating Model That’s Quietly Replacing the Count
Most retailers still think of RFID as a counting tool. The ones gaining ground have figured out it’s something else entirely. I’ve spent the better pa [...]
Perfecting the Post-Purchase Customer Journey Through Secure Communications
While overall customer satisfaction scores in the retail sector are improving steadily year-over-year, recent data reveals that only 23 percent of cus [...]
Your Next Customer Might Be AI; Is Your Store Ready to Be Quoted?
More shoppers are starting their buying journey by asking an artificial intelligence assistant instead of typing into a search bar. They ask ChatGPT w [...]