Category: Retail News
Walmart Agrees to $100M FTC Settlement Over Driver Pay
Walmart has agreed to pay $100 million to settle Federal Trade Commission (FTC) claims that the retailer misled delivery drivers about the pay and tip [...]
Newell Brands’ Customer Experience Center Brings Retail Innovation to Life
In episode 502 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mike Hayes, chief commercial officer, Americas at Newell Brands, a leading [...]
The 2025 Holiday Season Tested Retail Execution: What Retailers Need to Know for 2026
During the 2025 holiday season, fulfillment became far more visible than many retailers expected. Economic uncertainty shaped conservative planning as [...]
Why Multilingual Content Conversion is the Missing Link in Retail Growth
For retailers everywhere, a primary objective for achieving success in 2026 is converting global demand into revenue. In an interconnected world, your [...]
Trust as Currency: Balancing Hyperpersonalization and Ethics in the Age of Agentic Retail
The retail landscape has undergone more transformation in the last 24 months than in the previous decade. While the past few years were defined by the [...]
Democrats, Retailers Push for Refunds Following Supreme Court Ruling on Tariffs
A group of about 20 Senate Democrats on Monday revealed legislation calling for full refunds following the Supreme Court ruling that President Donald [...]
Retailers Are Flexing to Win in a Constrained Real Estate Market
After over a decade of conversation about the decline of brick-and-mortar retail, the current state of the market is proving the industry’s resilience [...]
The Multimillion Dollar Mistake: Why the Technology Business Case Isn’t a Strategy
For retail and e-commerce leaders, the story is becoming all too familiar. A polished demo. A convincing return on investment model. Promises that a n [...]
In the Intelligent Shopping Era, Retailers Must Use AI to Deepen Mobile Customer Engagements
The innumerable artificial intelligence shopping agents launched before Black Friday last year came at the most opportune time, as tighter spending bu [...]
How the Uyghur Forced Labor Prevention Act Impacts Retail
U.S. retailers now face a heightened antislavery risk at the border. Picture a routine day at a busy port. An inspector opens a box of imported snacks [...]