Category: Retail News
Total Retail Tech 2026: Looking Into the Future of Retail Technology
Join the industry event for senior executives leading the future of retail technology. Total Retail Tech is being held Sept. 14-16 in Dallas. This fre [...]
Retailers Need Agency Partners Ready for Agentic AI
Retail’s agentic commerce moment is already underway. Payment processors keep rolling out partnerships and integrations that open the door for nonhuma [...]
Tentpole Events Are a Loyalty Opportunity, Not Just a Sales Driver
More than 10 years after Amazon.com launched Prime Day, tentpole deal days from Walmart, Target, Best Buy and others have become major events akin to [...]
Amazon Received $600M in Tariff Refunds in Q2
Amazon.com announced last week that that it has received $600 million in tariff refunds after the Supreme Court ruled that many of President Donald Tr [...]
Commerce Isn’t Bad at Conversion; it’s Bad at Understanding Intent
Retailers have spent the last two decades focused on conversion: driving more traffic, reducing checkout friction, tuning site search, and personalizi [...]
James Avery Artisan Jewelry Brings a Handcrafted Approach to Store Design
In episode 513 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jim Corso, director of real estate at James Avery Artisan Jewelry, a Texas [...]
The AI That Cried Wolf
E-commerce IT teams are drowning in notifications. Nearly every system component involved in moving customers through checkout — payment gateways, inv [...]
Could Operational Agility Streamline Your Customer Touchpoints?
Being able to swiftly adapt to changing market conditions is a key skill businesses must adopt. Operational agility has never been more important, esp [...]
Digital Gift Cards Are a Strategic Growth Channel for Retailers
Digital gift cards are no longer merely a convenient substitute for physical presents. They’re increasingly becoming a customer acquisition, retention [...]
Shein Under Investigation by the FTC
Shein’s U.S. business is under investigation by the Federal Trade Commission, the fast-fashion giant revealed in documents connected to its upcoming H [...]