Author: Cyrus Pari
I am a marketing professional
Consumers Are Choosing Between Convenience or Experience. Big-Box Retailers Offer Neither
Holiday shopping trends revealed a sharp divide within the retail industry, and big-box stores are caught in the middle. Industry consumer spending da [...]
2026: Thoughts on What Lies Ahead
With another holiday shopping season behind us, the retail community has a brief moment to pause and reflect on what lies ahead. In this spirit, now i [...]
How to Turn BOPIS Into a Revenue Driver
Buy online, pick up in-store. Five words that sound simple … until a wrong item turns an excited customer into a lost one. BOPIS (buy online, pick up [...]
Walmart Agrees to $100M FTC Settlement Over Driver Pay
Walmart has agreed to pay $100 million to settle Federal Trade Commission (FTC) claims that the retailer misled delivery drivers about the pay and tip [...]
Newell Brands’ Customer Experience Center Brings Retail Innovation to Life
In episode 502 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mike Hayes, chief commercial officer, Americas at Newell Brands, a leading [...]
The 2025 Holiday Season Tested Retail Execution: What Retailers Need to Know for 2026
During the 2025 holiday season, fulfillment became far more visible than many retailers expected. Economic uncertainty shaped conservative planning as [...]
Why Multilingual Content Conversion is the Missing Link in Retail Growth
For retailers everywhere, a primary objective for achieving success in 2026 is converting global demand into revenue. In an interconnected world, your [...]
Trust as Currency: Balancing Hyperpersonalization and Ethics in the Age of Agentic Retail
The retail landscape has undergone more transformation in the last 24 months than in the previous decade. While the past few years were defined by the [...]
Democrats, Retailers Push for Refunds Following Supreme Court Ruling on Tariffs
A group of about 20 Senate Democrats on Monday revealed legislation calling for full refunds following the Supreme Court ruling that President Donald [...]
Retailers Are Flexing to Win in a Constrained Real Estate Market
After over a decade of conversation about the decline of brick-and-mortar retail, the current state of the market is proving the industry’s resilience [...]