Category: Retail News
Supplier Diversification Begins With Digital Visibility
When the United States threatened a 50 percent duty on every T-shirt and pair of jeans sewn in Lesotho this spring, U.S. buyers cancelled orders overn [...]
Going From Disruption to Business-as-Usual
The concept of operational excellence isn’t new. Retailers have been striving to achieve efficiencies in their operating models since their inception. [...]
How Trade Policy Uncertainty is Disrupting Retail Hiring
The retail sector, like much of the rest of the economy, is in a holding pattern, waiting for tariff policy to clarify and the path ahead to become cl [...]
AI Can’t Fix a Poor Data Foundation: Brands Need to Get Their House in Order First
At this point, your brand has likely implemented an artificial intelligence tool, or five, in hopes of achieving better campaign performance, predicti [...]
Smart Service at Scale: How Contact Center Intelligence is Powering the Next Era of Retail
Retailers today face relentless pressure to meet rising customer expectations while managing shrinking margins. In this environment, the contact cente [...]
Teen Jewelry Retailer Claire’s Files for Bankruptcy Again
Claire’s, once a staple for mall-going tweens and teens, filed for bankruptcy for the second time in seven years on Wednesday, multiple news outlets r [...]
How Short-Form Content is Winning Over Consumers and Shaping Retail
Ongoing talks (and deadline extensions) surrounding TikTok’s potential U.S. ban continue to keep people on edge. Instagram revealed plans to create a [...]
Fashion Giant Chanel Hit in Wave of Salesforce Data Theft Attacks
French fashion giant Chanel is the latest company to suffer a data breach in an ongoing wave of Salesforce data theft attacks. Chanel says the breach [...]
How to Win Customer Loyalty in Unprecedented Times
CPG brands are losing loyalty at a time when they need it most. In a new era marked by slow economic growth and rising prices, a recent survey of 400 [...]
Schedule A Cases Can Be a Procedural Weapon Against Online Counterfeiters
Many businesses are turning to Schedule A cases to try to stop online counterfeiters, who can be difficult to identify on third-party online marketpla [...]