Category: Retail News
The New Retail Reality: How AI Agents Empower the Frontline and Transform Store Operations
Walk into a retail store today and you’ll notice something different: a sense of connectedness, immediacy, and possibility humming beneath the surface [...]
How the AI Revolution is Changing the Game for Retail Brands
It’s no surprise that consumers are becoming more reliant on generative artificial intelligence tools. The emerging technology is rapidly becoming a g [...]
Inside Amazon’s Counterfeit Prevention and Brand Protection Efforts
In episode 488 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kebharu Smith, director and associate general counsel of Amazon.com’s Coun [...]
Target and Ulta to End In-Store Beauty Shop Partnership
Ulta Beauty and Target announced late last week that they have decided to end a deal that opened makeup and beauty shops in hundreds of Target’s store [...]
How Legacy Industries Are Building Scalable Data Foundations for AI-Powered E-Commerce
For decades, legacy industries — from agriculture to heavy equipment to manufacturing — have relied on in-person relationships, dealer networks, and f [...]
It’s the End of Customer Experience as We Know it. And That’s a Good Thing.
How often do you answer a call from an unknown number? Or click on (yet another) promotional text from a brand you bought from once? I’d guess hardly [...]
From Clicks to Bricks: Taking Full Advantage of In-Store Pickup
Paths to purchase have changed significantly over the past decades, with customer journeys nearly unrecognizable compared to those of the early 2000s. [...]
Gildan Activewear to Buy Hanesbrands for $2.2 Billion
U.S. undergarments maker Hanesbrands has been bought by Canadian firm Gildan Activewear in a $2.2 billion agreement, the companies announced Wednesday [...]
Why Retailers Can’t Afford a Bad Delivery Experience
In recent years, the blame game around shipping mishaps has shifted. According to a recent report from UPS Capital Insurance Agency, Inc., only 39 per [...]
The New Retail Media Playbook for Earning Long-Term Brand Investment
Retail media networks (RMNs) are projected to generate $62 billion in ad spend this year. But behind the headline numbers, intensifying pressures and [...]