Category: Retail News
Retailers Need Agency Partners Ready for Agentic AI
Retail’s agentic commerce moment is already underway. Payment processors keep rolling out partnerships and integrations that open the door for nonhuma [...]
Tentpole Events Are a Loyalty Opportunity, Not Just a Sales Driver
More than 10 years after Amazon.com launched Prime Day, tentpole deal days from Walmart, Target, Best Buy and others have become major events akin to [...]
Amazon Received $600M in Tariff Refunds in Q2
Amazon.com announced last week that that it has received $600 million in tariff refunds after the Supreme Court ruled that many of President Donald Tr [...]
Commerce Isn’t Bad at Conversion; it’s Bad at Understanding Intent
Retailers have spent the last two decades focused on conversion: driving more traffic, reducing checkout friction, tuning site search, and personalizi [...]
James Avery Artisan Jewelry Brings a Handcrafted Approach to Store Design
In episode 513 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jim Corso, director of real estate at James Avery Artisan Jewelry, a Texas [...]
The AI That Cried Wolf
E-commerce IT teams are drowning in notifications. Nearly every system component involved in moving customers through checkout — payment gateways, inv [...]
Could Operational Agility Streamline Your Customer Touchpoints?
Being able to swiftly adapt to changing market conditions is a key skill businesses must adopt. Operational agility has never been more important, esp [...]
Digital Gift Cards Are a Strategic Growth Channel for Retailers
Digital gift cards are no longer merely a convenient substitute for physical presents. They’re increasingly becoming a customer acquisition, retention [...]
Shein Under Investigation by the FTC
Shein’s U.S. business is under investigation by the Federal Trade Commission, the fast-fashion giant revealed in documents connected to its upcoming H [...]
Why Your Marketing AI Isn’t Getting Any Smarter
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Eugene Yukin, vice president of products at MessageGears, the dat [...]