Category: Retail News
In the Age of AI, Trust is an E-Commerce Merchant’s Most Valuable Asset
New research suggests that e-commerce fraud rates will increase dramatically over the next several years, growing 141 percent between today and 2029. [...]
Why Retail’s Next AI Breakthrough May Come From Convenience Stores
For the past two years, much of the retail artificial intelligence conversation has centered on e-commerce — personalization, chatbots and, increasing [...]
Getting Ready for the World of Agentic Commerce: What Businesses Need to Know
We’re moving rapidly into the era of agentic commerce — a shift in which AI-powered digital agents shop, compare, and purchase on behalf of consumers, [...]
Carter’s Names Build-A-Bear Vet its New CEO
Carter’s announced that Sharon Price John, a veteran children’s consumer and retail executive, will become chief executive officer and president and j [...]
H&M Debuts on Nordstrom Marketplace
H&M launched on Tuesday on Nordstrom Marketplace, expanding the brand’s reach and marking its first launch on a curated retail marketplace in the [...]
Why the Next Era of Commerce Media is a Human Challenge
For years, the conversation around commerce media has been dominated by technology and data. The industry has obsessed over the fixtures, including th [...]
AI Shopping Creates an Opportunity for Retailers to Reimagine the New Storefront
Something strange is happening in e-commerce. Consumer spending is up. Online time is up. Yet traffic to major retail websites is declining. The answe [...]
Agentic AI Will Transform CX — But Only if Brands Unify Their Data
Today’s marketers are integrating generative artificial intelligence solutions across workflows, automating key components of campaign creation and or [...]
Big Food’s Brand Reckoning: Why Scale Isn’t the Same as Resonance
Consolidation has long been a key growth strategy across retail and CPG. Big companies have spent decades buying up competitors, acquiring niche brand [...]
Ace Hardware Launches AI Assistant to Strengthen In-Store Service
Ace Hardware, the world’s largest hardware cooperative, has launched Hey ARMA, an artificial intelligence-powered assistant designed to support its na [...]