Category: Retail News
Small Businesses Embrace the Role of ‘Creator’ to Get Seen
There’s some seriously good news for small businesses right now: Consumer love for independent brands is soaring. But as any business owner will tell [...]
The Brand Website is Being Demoted. Now What?
For the last 20 years, e-commerce marketing strategy has revolved around a simple premise: get the consumer to your website, analyze their behavior, a [...]
The Home Depot Launches Nationwide Express Delivery
The Home Depot has announced the nationwide rollout of its Express Delivery program, bringing rapid fulfillment to customers for a small flat fee in U [...]
Retailers Are Asking the Wrong Questions About AI
Over the past two years, I’ve had dozens of conversations with retailers evaluating artificial intelligence tools and capabilities. No matter the size [...]
The Most Expensive Words in Retail Logistics: ‘That Looks About Right’
Retail brands often manage thousands of shipments across multiple carriers, each with contracted rates, fuel surcharges, accessorial fees, and other c [...]
Retail’s Great Leapfrog Myth: Achieving Unified Commerce Leadership
Picture a shopper scrolling a boutique’s Instagram feed, tapping through to a cropped denim jacket, and dropping it into a digital cart. An hour later [...]
What Friction Really Costs the Store Experience
Online shopping has redefined what a seamless customer experience looks like. Shoppers can search, evaluate, and complete a purchase independently, on [...]
Amazon to Expand Drone Delivery Service to Nearly 500 Cities
Amazon.com announced Wednesday that it plans to offer drone deliveries in nearly 500 U.S. cities and towns by the end of the year, a sign of momentum [...]
Retail CIOs Must Shift From Token Economics to Task Economics
As agentic artificial intelligence moves from pilot projects to production environments, retail CIOs are facing a growing challenge: How to accurately [...]
Cross-Border E-Commerce Has a Trust Problem. Retailers Need to Fix it Before Checkout
Shoppers today have more unprecedented access to international brands, far beyond what was possible a decade ago. In fact, many consumers are using ma [...]