Category: Retail News
AI in Retail Support: A Consumer Confidence Story
Just when retailers thought they knew what consumers wanted in their interactions with customer service, artificial intelligence (AI) has moved the go [...]
Top 5 AI-Powered Pricing Strategies to Navigate Tariff Uncertainty
Retailers are feeling the pressure as trade tariffs shake up pricing strategies, inventory management, and supply chain stability. With shifting trade [...]
Trump’s Tariffs: What Supply Chain and Procurement Professionals Need to Know
Recent changes in U.S. trade policy, including the imposition of new tariffs and the suspension of the de minimis exemption, have significant implicat [...]
Tariffs Are Disrupting Retail Supply Chains. Interconnected Product Data Can Help Stabilize Them
New U.S. tariffs have prompted brands and retailers to reassess their sourcing and supply chain strategies. While these measures haven’t triggered a b [...]
Rite Aid Files for Bankruptcy — Again
Rite Aid on Monday announced it’s filing for bankruptcy for a second time, barely just seven months after the retailer exited Chapter 11 and emerged a [...]
Retail in Transition: Nikki Baird on Consumer Sentiment, Unified CX, and the Evolving Role of Stores
In this exclusive interview, Total Retail speaks with Nikki Baird, vice president of strategy and product at Aptos, to explore the evolving retail lan [...]
Emotional Economics: The Credit Mindsets Shaping Retail in 2025
When the cost of living rises faster than paychecks, spending doesn’t stop — it shifts. As inflation and economic uncertainty continue in 2025, consum [...]
2025 Best Digital Gift Card Programs
For the eighth consecutive year, NAPCO Research and Blackhawk Network (BHN) have partnered to produce a market-leading report on the gift card industr [...]
How Retail Media is Driving the Next Wave of Digital Innovation
Not long ago, retail media networks (RMNs) were considered niche players in the digital advertising space, with endemic brands making up the majority [...]
Tackling the Trillion-Dollar Phantom: How Retailers Can Address the Cost of Phantom Inventory
Phantom inventory is the hidden problem haunting retailers, creating costly disconnects between what their systems say is in stock and what’s actually [...]