Category: Retail News
Holiday 2025: A Shift in Consumer Trust That Retailers Can’t Ignore
New consumer data reveals a change in consumer trust that should capture the attention of every fulfillment and operations leader heading into another [...]
Turning Recall Chaos Into Clarity: How AI Agents Are Reinventing Product Recalls
Every brand dreads the same call. A product defect appears, and within hours the situation starts to spiral. Contact centers fill with calls. Warehous [...]
How Smart Brands Are Winning Black Friday Before it Begins
The holiday shopping season has evolved dramatically over the past decade. What once revolved around a single weekend of deals after Thanksgiving has [...]
Kohl’s Elevates Interim CEO to Permanent Role
Kohl’s announced Monday that Michael Bender, who has served as its interim CEO since May, will become its permanent chief executive as the department [...]
How Lowe’s is Reimagining the Digital Customer Journey
In episode 495 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Joe Cano, senior vice president of digital commerce at Lowe’s, a FORTUNE® [...]
How Flexible Payments Can Help Retailers Boost Customer Loyalty This Holiday Season and Beyond
This holiday shopping season is projected to record the slowest sales growth since the pandemic, as 84 percent of U.S. consumers plan to cut back on s [...]
5 Holiday Social Strategies to Guide Marketers and Creators
Holiday marketing is no longer just a three-day shopping sprint, but a three-month marathon requiring strategic planning, consistency and community st [...]
For SMBs, This Holiday Season is Defined by Discipline, Not Discounts
The holiday season has always been a high-stakes moment for small business retailers, even a make-or-break moment for their annual bottom line. Howeve [...]
Compliance Countdown: VAMP and MMP Bring the Heat to Merchant Risk
The payments industry is entering a period of heightened accountability, driven by escalating fraud threats and tightening card network standards. As [...]
How to Source Trending Products for Your Dollar Store
Learn effective strategies to source trending products for your dollar store and boost sales with the latest must-have items. [...]