Category: Retail News
Michaels Changes Loyalty Program, Rewarding Highest Spenders
Michaels said Monday it is expanding its loyalty program to reward its most loyal customers. The Texas-based company announced a new 9 percent platinu [...]
Building a Foundation for Audience Monetization With First-Party Data
Retailers are finally realizing that their customer data can pay for itself. For years, brands have treated first-party data as a cost of doing busine [...]
You Can’t Automate Trust: Why AI Still Needs Human Strategy in Marketing
Artificial intelligence can identify your target audience in seconds, optimize campaigns in milliseconds, and generate hundreds of creative variations [...]
The Power to Pivot: Operational Velocity as a Key Retail Metric
Over the last few years, most retail organizations have gone all-in on “digital transformation.” They’ve bought the software, hired the data experts, [...]
Why Incentivized Reviews Weaken Trust
Product reviews remain central to how people evaluate and choose what to buy. Recent data shows consumers read reviews before purchasing, and business [...]
Target Reports Slump in Q4 Earnings, But Expects Gains in 2026
Target on Tuesday posted another quarter of falling revenue and decreased customer traffic at its stores, though its shares rose as the retailer’s ear [...]
Unlocking Global Growth: A Practical Road Map for Cross-Border E-Commerce Success
As domestic markets mature and competition intensifies, retailers are increasingly looking beyond their home borders for growth. Cross-border e-commer [...]
Consumers Are Choosing Between Convenience or Experience. Big-Box Retailers Offer Neither
Holiday shopping trends revealed a sharp divide within the retail industry, and big-box stores are caught in the middle. Industry consumer spending da [...]
2026: Thoughts on What Lies Ahead
With another holiday shopping season behind us, the retail community has a brief moment to pause and reflect on what lies ahead. In this spirit, now i [...]
How to Turn BOPIS Into a Revenue Driver
Buy online, pick up in-store. Five words that sound simple … until a wrong item turns an excited customer into a lost one. BOPIS (buy online, pick up [...]