Retailers Are Asking the Wrong Questions About AI

Over the past two years, I’ve had dozens of conversations with retailers evaluating artificial intelligence tools and capabilities. No matter the size

Over the past two years, I’ve had dozens of conversations with retailers evaluating artificial intelligence tools and capabilities. No matter the size of the business or the sophistication of the technology, the discussions tend to follow a familiar pattern with the same several questions coming up again and again. The conversation usually starts with two […]