Most retailers treat a return as something that starts when the package comes back. By then, the sale is booked, the item has shipped, and the only qu
Most retailers treat a return as something that starts when the package comes back. By then, the sale is booked, the item has shipped, and the only question is how quickly to process the refund. That’s too late. By the time an order ships, most of the information that can indicate whether it’s likely to […]
