Kearney Partner Katherine Black on Separating Hype From Meaningful AI Change
As a leading management consulting firm, Kearney has the foresight to anticipate change. Katherine Black, partner and Americas lead, grocery and retai [...]
Your Inventory Count is Accurate. So Why Can’t Anyone Find the Stock?
Most of us have waited in a store while an associate goes to check the stock in the back. Sometimes they return with the exact item you want and other [...]
Don’t Just Get Recommended by AI. Earn its Trust
For decades, retailers have optimized commerce experiences for human shoppers. However, the next era of e-commerce will require retailers to make thei [...]
Ask This Question When Investing in an AI-Powered Retail Operations Platform
Retail is the most complex it’s ever been and a multitude of factors have pushed business leaders to prioritize artificial intelligence implementation [...]
Human Creativity and AI Within Marketing
Can artificial intelligence replace your human marketing team? If you’re a business leader trying to figure out how to do more with less, you’ve proba [...]
Walmart Pushes Back Against Dynamic Pricing Allegations
Walmart is doubling down on its pledge not to use AI, customer data or digital shelf labels to set personalized prices for its shoppers. In a public l [...]
Prime Big Deal Days 2026 ends tonight: 200 of the best deals to shop now
Prime Big Deal Days ends tonight at 11:59 p.m. PDT (2:59 a.m. EDT Thursday). From tech and toys to kitchen, beauty, and fall fashion, here are the top [...]
E-Commerce Helps Amazon And Walmart Pull Ahead In US Retail
Get key findings from Forrester’s recently published US Retail Competition Tracker, 2026, which analyzes the retail and e-commerce performance of 60 l [...]
Agentic Commerce Exposes The Missing Dimension In Product Data
As agentic commerce takes hold, traditional product attributes won’t be enough. Learn why merchants need product data that answers shoppers’ real-worl [...]
Shifting From Brand Slogans to Customer Language Wins the Sale
Your marketing team worked for months creating a campaign for a new service offering. The slogan was polished, the copy precise and brand supportive. [...]