How AI Agents Are Changing the Visibility Game for Small Businesses
AI should work as a new sales channel, not another platform standing between the small business and its customers. A merchant's store should remain th [...]
Why the Next Phase of Retail CX is Focused on the Agent Desktop
Retail has spent years perfecting the customer-facing chatbot. Faster replies, automated returns, instant order updates, and self-service tools design [...]
BYLT CMO Davide Mattucci on its Move From DTC to Storefront
Brands like BYLT Basics that grew up entirely on paid social and site conversion are reaching a new stage of growth. In this interview, recorded at To [...]
Pool Supplies Retailer Leslie’s Files for Bankruptcy, Closing 76 Stores
Pool supply and service retailer Leslie’s has filed for Chapter 11 bankruptcy. The company entered into a Restructuring Support Agreement with a group [...]