Why CX is Retail’s Sharpest Edge

First off, let’s set the scene with a bit of background. For those who are unaware, the de minimis provision, which allowed packages under $800 to be

First off, let’s set the scene with a bit of background. For those who are unaware, the de minimis provision, which allowed packages under $800 to be imported to the United States duty-free, has been abolished via executive order. The intention was to help U.S. retailers from getting undercut by cheaper imported goods, a development […]