Walking the floor at the NRF Big Show last month, one thing became obvious very quickly: retail isn’t short on ideas anymore. For the past decade, the
Walking the floor at the NRF Big Show last month, one thing became obvious very quickly: retail isn’t short on ideas anymore. For the past decade, the industry has been stuck in a loop of pilots, proofs-of-concept and innovation theatre. Every year brought new tools, new buzzwords and new promises, but not always better execution. […]