Three decades into the e-commerce revolution, a truly personalized and seamless online shopping experience remains elusive. Brands and retailers still
Three decades into the e-commerce revolution, a truly personalized and seamless online shopping experience remains elusive. Brands and retailers still struggle to make it easy for consumers to find what they want. Consumers prefer online shopping for its convenience and expect a tailored experience. Unfortunately, they often don’t get it. The red cashmere sweater they […]