The technology that retailers use to power their businesses has profound impacts on the customer experience (CX). Yet many retailers are stuck using a
The technology that retailers use to power their businesses has profound impacts on the customer experience (CX). Yet many retailers are stuck using a previous decade’s technology; 36 percent of fashion and specialty retailers say their existing technology isn’t up to the challenge of today’s tech-savvy customers and employees, either because they’re locked into vendor […]
