Category: Retail News
How REBEL is Tackling Retail’s Returns Problem
While attending Shoptalk 2025 in Las Vegas from March 25-27, Total Retail’s Editor-in-Chief Joe Keenan had the opportunity to interview Emily Hosie, f [...]
Bridging Generations: How Personalization and Proactivity Shape CX
Verizon customers make up more than a third of the U.S. population. They come from nearly every age group and they reach out to us in many ways. They [...]
Luxury Swimwear Retailer ViX Paula Hermanny Boosts Revenue and Brand Equity With Data-Driven Marketing
In retail, staying ahead requires more than just a strong brand. It demands a commitment to innovation, customer understanding and data-driven decisio [...]
Shoppers Are Searching … But Are They Finding? Why Improved Search Impacts Revenue
For retailers today, getting e-commerce search right is a big deal — one that’s directly tied to revenue. I recently spoke with an executive at a home [...]
The Resilient Entrepreneur: Adapting and Innovating With Technology and Customer-Focused Marketing
The world of small business is always evolving, but in 2025, the latest wave of new entrepreneurs is navigating a particularly tough landscape with a [...]
NRF: Tariffs to Have Little Impact on Prices and Growth
The National Retail Federation (NRF) delivered a reassuring message to retailers after President Trump’s reciprocal tariff announcement on April 2. De [...]
SharkNinja CEO Mark Barrocas on ‘Being Great Storytellers That Create Consumer Demand’
While attending Shoptalk 2025 in Las Vegas from March 25-27, Total Retail’s Editor-in-Chief Joe Keenan had the opportunity to speak with Mark Barrocas [...]
From Aisles to Insights: The Role of Retail Data in Loyalty and Experience
Retailers’ 2024 holiday season showed resilience and promise, as consumers embraced the festive spirit despite initial concerns about inflation and ec [...]
Retailers’ Tax Season Guide: Navigating IRS Uncertainty While Driving Sales
Retailers meticulously plan for the holiday shopping season, curating inventory, running targeted promotions, and preparing for increased customer dem [...]
3 Fraud Prevention Strategies for Retailers to Consider
Over the next four years, global card transactions are expected to reach more than 1 trillion. That’s a whopping 43 percent increase from 2024, which [...]