Category: Retail News
Walmart, Starbucks Roll Out AI Assistants
Walmart announced last week it has launched a new artificial intelligence assistant called “Sparky” that will summarize product reviews, offer recomme [...]
Experiential Retail Media: The Next Frontier
Advertisers are expected to pour over $62 billion into retail media this year, up more than $10 billion from last year, making it the go-to channel fo [...]
Church & Dwight Acquires Touchland — Yet Another Lesson in Why Brands, Not Products, Win With Consumers
If you’ve somehow missed the pastel-colored bottles popping up in every Gen Z tote bag, Touchland is the brand that’s made clean hands cool. The compa [...]
How Electronic Shelf Labels Turn Sustainability Into Smarter Retail Operations
With economic uncertainty, rising costs, and shifting regulations piling on, the pressure on retailers is only intensifying. Shoppers are thinking twi [...]
Import Cargo Levels Expected to Surge During Pause in Tariff Increases
Import cargo at the nation’s major container ports is expected to see a surge through this summer as retailers take advantage of a 90-day reduction in [...]
How AI Training Agents Can Relieve Pressure for Frontline Staff
Retail workers have a wave of relief coming. Companies are recruiting tech solutions powered by artificial intelligence training agents (agentic AI) t [...]
Promise is the New Speed: Why Trust is the Future of E-Commerce Delivery
For years, the retail delivery game was a race. Whoever could slap a “next-day” badge on the checkout screen won. Back in 2018, for example, Rent the [...]
The Role of AI Agents in Building Loyalty and Driving Conversions
Retailers are spending more than ever to win repeat customers, but many are losing ground. As consumer expectations evolve, traditional loyalty strate [...]
Natural Language and Zero UI Are Redefining Engagement Now
After years of rapid developments in artificial intelligence technology and customer experience, we’re entering an era when companies can finally rede [...]
How Lowe’s New AI Tool is Assisting Home Improvement Shoppers
In episode 483 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Chandhu Nair, senior vice president of data, artificial intelligence and i [...]