Category: Retail News
Trump Announces 90-Day Pause on Tariffs, Except for China
Retailers are feeling whiplash after President Donald Trump announced Wednesday he would not be moving forward — at least in the short term — with man [...]
Retailers Are Tapping Advanced Analytics Partners to Help Reduce Returns and Combat Fraud
Product returns continue to be a growing source of friction for the retail industry, with $685 billion in merchandise returned in the U.S. last year. [...]
The Peak Season Reality Gap: What Retailers Must Do Differently in 2025
In retail, confidence is a double-edged sword. Our recent industry analysis revealed a startling disconnect: while 93 percent of supply chain leaders [...]
The Checkout High: Shopping Outranks Streaming and Social Media as Consumers’ Top Source of Happiness
According to a recent Harris Poll, shopping outpaced both streaming and social media as the top source of pleasure for global consumers. With over hal [...]
Conversion Blind Spots: Missed Moves That Could Be Costing You Sales
With average e-commerce conversion rates hovering between 2% and 4%, there’s a massive opportunity hiding in plain sight. This live, interactive sessi [...]
Apparel, Footwear Retailers Delay Orders, Freeze Hiring as Tariffs Hit
Clothing and accessories retailers across the United States are delaying orders and freezing hiring ahead of tariff hikes that take effect Wednesday o [...]
How REBEL is Tackling Retail’s Returns Problem
While attending Shoptalk 2025 in Las Vegas from March 25-27, Total Retail’s Editor-in-Chief Joe Keenan had the opportunity to interview Emily Hosie, f [...]
Bridging Generations: How Personalization and Proactivity Shape CX
Verizon customers make up more than a third of the U.S. population. They come from nearly every age group and they reach out to us in many ways. They [...]
Luxury Swimwear Retailer ViX Paula Hermanny Boosts Revenue and Brand Equity With Data-Driven Marketing
In retail, staying ahead requires more than just a strong brand. It demands a commitment to innovation, customer understanding and data-driven decisio [...]
Shoppers Are Searching … But Are They Finding? Why Improved Search Impacts Revenue
For retailers today, getting e-commerce search right is a big deal — one that’s directly tied to revenue. I recently spoke with an executive at a home [...]