Category: Retail News
Beyond the Brief: How Agencies Drive Strategic Growth for Retailers
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Megan McDonagh, chief marketing officer at Wpromote, a top indepe [...]
15 Best Practices for Improving Call Center Customer Service
A call center is vital to an organization’s relationship with its customers. For many businesses, it serves as the primary touchpoint for customer int [...]
The Future of Retail in a Circular World
In today’s economic environment, retailers have the ever-growing challenge of competing for consumer dollars while still attempting to maintain a prof [...]
Total Retail Tech
Apply to join Total Retail in Atlanta, Sept. 8-10 for Total Retail Tech, an all-inclusive summit designed for retail executives focused on technology [...]
The Future of Retail Media is Off-Site
Retail media has become one of the fastest-growing segments of digital advertising, giving retailers a valuable way to monetize their first-party data [...]
Adidas Discloses Customer Data Breach
Adidas has disclosed it’s been hit by a cyber attack in which customers’ personal information has been stolen, reports BBC. The sportswear giant said [...]
How Agentic AI and Human Collaboration Are Enhancing CX
There’s a reason artificial intelligence is increasingly common — it simplifies processes, improves performance, creates growth opportunities, and dri [...]
Alleviating the Financial and Operational Impacts of ORC
Organized retail crime (ORC) is no longer just a loss prevention issue — it’s a multibillion-dollar crisis affecting consumers, communities, and entir [...]
Retailers, Are You Ready for the Next Disruption? How to Adapt and Thrive
Escalating trade conflicts, labor shortages, bad weather events, and shifting regulations are putting increased pressure on retail supply chains, espe [...]
Why Aren’t More Retailers With Transportation Fleets Adopting a Multiyear Procurement Plan?
In 2025, change and uncertainty have defined everything from the broader economy and operational costs to the political and regulatory environments. F [...]