The Next Retail Divide is How Retailers Operate

Every retailer I talk to has an artificial intelligence story. There’s a new tool on the store floor, an AI marketing pilot, or a vendor pitching a so

Every retailer I talk to has an artificial intelligence story. There’s a new tool on the store floor, an AI marketing pilot, or a vendor pitching a solution for merchandising, pricing, or customer service. I think the industry is asking the wrong question. The question is not whether a retailer uses AI. Nearly every retailer […]