AI Will Reshape Retail. But People Will Determine its Success

The future of retail won’t just be shaped by artificial intelligence. It will be shaped by the perspectives building it. That matters because retail s

The future of retail won’t just be shaped by artificial intelligence. It will be shaped by the perspectives building it. That matters because retail serves one of the most diverse customer bases in the world, yet the people shaping AI don’t always reflect the customers or employees they’ll ultimately serve. Women are responsible for 85 […]