What 2025 Taught Us About Customer-Centric Marketing (and the One Move DTC Brands Must Make to Win in 2026)

In 2025, personalization remained the key marketing trend. However, it evolved far beyond simple “Dear [First Name]” emails. With artificial intellige

In 2025, personalization remained the key marketing trend. However, it evolved far beyond simple “Dear [First Name]” emails. With artificial intelligence, brands can create experiences where each customer feels like they’re talking directly with the brand. Instead of generic email blasts, customers get personalized offers delivered through their preferred platform, whether that’s Instagram, email, or […]