Product returns continue to be a growing source of friction for the retail industry, with $685 billion in merchandise returned in the U.S. last year.
Product returns continue to be a growing source of friction for the retail industry, with $685 billion in merchandise returned in the U.S. last year. However, retailers can convert these returns into exchanges, while also improving fraud detection and optimizing production selection, by leveraging a combination of advanced artificial intelligence-powered data analytics and customer service […]