Service is key for virtually all kinds of businesses, with Salesforce research showing excellent customer service can result in 78 percent of consumer
Service is key for virtually all kinds of businesses, with Salesforce research showing excellent customer service can result in 78 percent of consumers returning to do business with them again after a mistake. For retailers, every minute of unexpected facility downtime directly impacts the bottom line through lost sales, compromised inventory, and damaged customer loyalty. […]
