Your best customer has a question at 10 PM on a Saturday. They need to know if that jacket runs small before they buy. They wait for a response, but n
Your best customer has a question at 10 PM on a Saturday. They need to know if that jacket runs small before they buy. They wait for a response, but nothing comes. So they close the tab and order from someone else. This happens every day. HubSpot’s 2024 State of Service report found that 63 […]
