Artificial intelligence (AI) is undeniably transforming the retail industry, streamlining operations and redefining the future of work. However, much
Artificial intelligence (AI) is undeniably transforming the retail industry, streamlining operations and redefining the future of work. However, much of the conversation to date has centered on AI’s impact on supply chain logistics, marketing optimization, technology infrastructure and contact experience systems. One crucial segment, though, has remained largely absent from this discourse: frontline retail workers. […]
