Consumer Cellular’s Big Bet: More Stores, Smoother Service, Happier Customers

In episode 496 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ed Evans, CEO of Consumer Cellular, the top-rated wireless provider that p

In episode 496 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ed Evans, CEO of Consumer Cellular, the top-rated wireless provider that provides cell phones and no-contract service plans primarily to those 50-plus. Listen in as Evans details what’s driving Consumer Cellular’s brick-and-mortar expansion (1:45), the strategy behind determining new store locations (3:40), and building […]