Category: Retail News
Macy’s to Raise Prices Due to Tariffs
Macy’s cut its full-year profit guidance on Wednesday despite higher-than-expected quarterly earnings, saying in a news release it would hike prices t [...]
The Data Behind the Deal: How Leading Retailers Are Rethinking Site Selection
Historically, retail success has always hinged on location. However, as technology continues to evolve and the marketplace becomes more competitive th [...]
Why Personalization is the Key to Winning Over Gen Z Shoppers
Today’s younger shoppers expect more than just a product. They want an experience tailored to their preferences and values. Personalization has become [...]
Beyond the Brief: How Agencies Drive Strategic Growth for Retailers
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Megan McDonagh, chief marketing officer at Wpromote, a top indepe [...]
15 Best Practices for Improving Call Center Customer Service
A call center is vital to an organization’s relationship with its customers. For many businesses, it serves as the primary touchpoint for customer int [...]
The Future of Retail in a Circular World
In today’s economic environment, retailers have the ever-growing challenge of competing for consumer dollars while still attempting to maintain a prof [...]
Total Retail Tech
Apply to join Total Retail in Atlanta, Sept. 8-10 for Total Retail Tech, an all-inclusive summit designed for retail executives focused on technology [...]
The Future of Retail Media is Off-Site
Retail media has become one of the fastest-growing segments of digital advertising, giving retailers a valuable way to monetize their first-party data [...]
Adidas Discloses Customer Data Breach
Adidas has disclosed it’s been hit by a cyber attack in which customers’ personal information has been stolen, reports BBC. The sportswear giant said [...]
How Agentic AI and Human Collaboration Are Enhancing CX
There’s a reason artificial intelligence is increasingly common — it simplifies processes, improves performance, creates growth opportunities, and dri [...]