Breaking Down Silos: Why AI Shopping Success in 2026 Demands Retail Agility

Retailers have been hearing about “the future of AI” for years, but 2026 is the year it will become operational. Artificial intelligence is quickly mo

Retailers have been hearing about “the future of AI” for years, but 2026 is the year it will become operational. Artificial intelligence is quickly moving from being a novelty that consumers test out with curiosity to a tool they turn to for comparisons, deal-finding, and full purchase-path orchestration. In PYMNTS’ 2025 Black Friday survey, 50.3 […]