AI Agents Are Your Next Customer and Your Checkout Isn’t Built for Them

Retailers have spent the last decade obsessing over conversion rates, checkout optimization, and reducing friction for human buyers. However, a new cu

Retailers have spent the last decade obsessing over conversion rates, checkout optimization, and reducing friction for human buyers. However, a new customer has quietly entered the market, one that doesn’t browse the way humans do, doesn’t type into forms, and doesn’t tolerate broken workflows. Who are they? Artificial intelligence agents. According to Sean Neville, cofounder […]