Why Return Fraud Has Become Retail’s Next Margin Crisis

Retailers have spent years strengthening fraud defenses at checkout, but today, wrongdoing committed after customers hit the buy button is far more co

Retailers have spent years strengthening fraud defenses at checkout, but today, wrongdoing committed after customers hit the buy button is far more costly for merchants. Return fraud and abuse have become the newest form of “digital shrink,” which shows up through customer refunds, false claims, policy abuse, and inventory that can’t be resold. And as […]