For the past two years, much of the retail artificial intelligence conversation has centered on e-commerce — personalization, chatbots and, increasing
For the past two years, much of the retail artificial intelligence conversation has centered on e-commerce — personalization, chatbots and, increasingly, agentic commerce. The assumption has been that the most advanced applications of AI would emerge where digital interaction is richest. However, some of the most disciplined, and potentially most impactful, uses of AI in […]
