Your next most valuable customer isn’t a person. It’s an artificial intelligence agent, and it’s already shopping. Whether through personal assistants
Your next most valuable customer isn’t a person. It’s an artificial intelligence agent, and it’s already shopping. Whether through personal assistants or retailer-embedded tools, AI is shifting retail from search-driven discovery to intent-driven commerce, where the sale is won before a consumer starts browsing. Think that’s just wishful thinking from people who work in tech? […]
