A shopper messages a retailer’s “product concierge” that looks and sounds exactly like the founder who launched the company a decade ago. A training v
A shopper messages a retailer’s “product concierge” that looks and sounds exactly like the founder who launched the company a decade ago. A training video features an associate of the year, still greeting new hires long after she left for a competitor. Neither is science fiction. Generative artificial intelligence now makes it simple to turn […]
