How Returns Are Redefining Retail Operations in the Try-On Economy

The convenience of online shopping makes it easy for consumers to treat their homes as fitting rooms. In apparel especially, shoppers are increasingly

The convenience of online shopping makes it easy for consumers to treat their homes as fitting rooms. In apparel especially, shoppers are increasingly ordering multiple sizes, styles and colors with no intention of keeping everything. What was once occasional behavior is now expected, with shoppers planning for returns as part of the purchase. It’s no […]