How Checkout Costs Retailers a Share of $18 Trillion in Spending

I sit in a lot of usability sessions for AudioEye, a digital accessibility platform. One has stuck with me. A woman who is blind was checking out on a

I sit in a lot of usability sessions for AudioEye, a digital accessibility platform. One has stuck with me. A woman who is blind was checking out on a retail site, navigating with a screen reader. Screen readers turn a page’s underlying code into speech: a properly labeled button announces as “Place Order, button”; an […]