We didn’t set up the typical booth at this year’s Shoptalk. Instead, we brought an artificial intelligence confessional. On one side was a wall of col
We didn’t set up the typical booth at this year’s Shoptalk. Instead, we brought an artificial intelligence confessional. On one side was a wall of color‑coded sticky notes tied to familiar retail customer experience pain points. On the other side was a simple prompt that disarmed people as they walked by: “Dear AI, we need […]
