Retail and supply chain leaders are being told that agentic artificial intelligence adoption is a straightforward cost-saving decision. The pitch is s
Retail and supply chain leaders are being told that agentic artificial intelligence adoption is a straightforward cost-saving decision. The pitch is simple: automate a task, reduce headcount or hours, and watch the savings appear. However, the financial case for AI can be harder to establish than the technology itself, particularly for omnichannel retailers whose initiatives […]
