Retailers Are Spending More on AI Than Other Consumer Companies and Getting Less Back

I’ve spent 25 years working with consumer companies on revenue growth. I’ve sat in boardrooms where executives present beautifully designed artificial

I’ve spent 25 years working with consumer companies on revenue growth. I’ve sat in boardrooms where executives present beautifully designed artificial intelligence road maps. I’ve watched the same executives walk out of those meetings and continue doing exactly what they were doing before. The decks are impressive. The results, especially in retail, are not. We […]