Shoppable TV’s Unfinished Business … and What it Tells Us About the Future of Commerce

Consumers can now discover products almost anywhere — streaming platforms, social feeds, artificial intelligence platforms. However, the systems that

Consumers can now discover products almost anywhere — streaming platforms, social feeds, artificial intelligence platforms. However, the systems that actually complete the transaction still lag far behind. Nowhere is that gap more visible, or more instructive, than shoppable TV, a format that has cycled through waves of enthusiasm for decades but has never fully scaled. […]